A fully custom, HIPAA-compliant patient journey platform built for your specialty — from pre-visit preparation through long-term follow-ups. Built by Xgrid's engineering team. Deployed in weeks, not months.
See how CareFlow fits your specific clinical workflows.
Off-the-shelf platforms built for generic workflows. Same product sold to every specialty, zero customization, and patient engagement bolted on as an afterthought.
A custom-engineered platform for your specialty — not adapted, purpose-built. Entire patient journey in one app, owned and maintained under a predictable monthly subscription.
Digital intake, consent forms, pre-visit questionnaires, symptom notes — completed before they walk in.
CoreAutomated, timed reminders and prep instructions delivered in-app so patients arrive ready and informed.
CorePhase-by-phase progress dashboards visible to both clinician and patient throughout the entire treatment arc.
CoreSmart reminders, daily adherence logs, and escalation alerts when patients fall off their regimen.
CoreAutomated, personalized touchpoints that re-engage patients between visits and drive repeat bookings.
CoreHIPAA-compliant in-app messaging between patient and care team. No WhatsApp, no SMS privacy risk.
CoreIntelligent daily check-ins that flag early warning signs and surface high-risk patients before they ghost.
Add-onPractice-level analytics: retention rates, adherence trends, drop-off heatmaps, and quarterly revenue impact.
Add-onThe clinic was running a sophisticated marketing funnel that converted leads into consultations — but the journey fell apart after the consult. Patients showed up, got excited, then ghosted. No follow-up system, no post-consult nurture, no way to track who was still interested. Manual WhatsApp messages from front desk staff were inconsistent and non-compliant.
Xgrid built them a branded patient journey app: automated post-consult nurture, pre-treatment prep delivery, treatment outcome tracking, and a post-care follow-up sequence that drove repeat visit bookings — all HIPAA-compliant, all in a single app the patient downloaded once.
For oncology patients on long, complex treatment journeys, the gaps between visits are the highest-risk moments. This practice was seeing patients fall off their medication windows and disengage between chemotherapy sessions — without any visibility into who was struggling until it was too late.
CareFlow deployed daily AI-assisted medication check-ins, a tiered symptom escalation system, and between-session care touchpoints. Nurses received real-time alerts when patients missed doses or reported concerning symptoms — enabling proactive intervention instead of reactive emergency calls. Caregiver access gave families visibility without adding burden to the clinical team.
Estimates based on industry averages across 200+ private practices in the US.
All PHI is encrypted at rest (AES-256) and in transit (TLS 1.3). Business Associate Agreements (BAAs) included with every deployment. Zero shortcuts.
Built-inPatient data is stored on US-based, HIPAA-eligible infrastructure. No data leaves US borders. No third-party data sharing without explicit consent.
US-only storageFull audit logging of all data access and communication events. Complete visibility for compliance reviews, legal discovery, and clinical accountability.
Full loggingGranular permissions for clinicians, nurses, admin staff, and patients. No one sees data they don't need to see. Access reviewed on every deployment.
Granular RBACDigital consent capture for all patient communications and data processing. Consent records stored and timestamped for every patient interaction.
AutomatedBuilt on the same infrastructure standards Xgrid uses for Fortune 500 deployments. Security-first engineering, code reviews, and pen testing at launch.
Enterprise-gradeBook a 30-minute discovery call. We'll walk you through a live demo, map your specific drop-off points, and give you a custom revenue recovery estimate — no obligation, no generic pitch.